Last Updated: May 15,2025
Welcome to the official website of Lalibela Expeditions Tours (“the Company”, “we”, “us”, or “our”). These Ethiopia tour terms and conditions (“Terms”) set forth the legally binding guidelines for your use of our website and the travel services provided by us. By accessing or using this website and booking any travel arrangements with us, you (“you” or “User”) agree to be bound by these Ethiopia tour terms and conditions.
We encourage you to carefully review these Ethiopia tour terms and conditions before confirming any bookings. If you do not agree with any part of these Terms, please refrain from using our site and services.
1. Definitions
- Services: All travel-related services, packages, tour itineraries, transportation arrangements, accommodations, and other services offered by Lalibela Expeditions Tours.
- Booking: Any reservation or contract made by a User through our website or via any other communication channel provided by the Company.
- User Information:** Any data provided by you during the booking process or through your use of the website.
2. Use of the Website
- Eligibility: You affirm that you are at least 18 years old and possess the legal capacity to enter into contracts when using our website or booking our travel services.
- Accuracy of Information: You agree to provide accurate, current, and complete information during the booking process and update such information as necessary. Any false or misleading data may result in cancellation of bookings without liability on the part of the Company.
- Intellectual Property: All content on this website, including but not limited to text, images, logos, and designs, is the intellectual property of Lalibela Expeditions Tours or its licensors. No part of this content may be copied, reproduced, or distributed without our express written permission.
3. Scope of Services
- Travel Arrangements: The Company offers travel packages and arrangements as detailed on the website. All itineraries, schedules, and activities are provided as a guide. We reserve the right to modify or substitute any element of any package due to unforeseen circumstances (e.g., weather conditions, regulatory changes, or other factors beyond our control).
- Third-Party Services: Where applicable, some travel services (such as flights, accommodations, or local transport) are provided by affiliated or third-party providers. The Company acts solely as an agent for such third-party suppliers and is not responsible for any loss, injury, or inconvenience due to any act or omission of these third parties.
4. Booking, Payment, and Confirmation
- Booking Process: All bookings are subject to availability. To confirm a booking, you must complete the registration and payment process as outlined during your reservation.
- Payment Terms: Full payment, or the required deposit, must be received at the time of booking. Accepted payment methods are listed on our website. All prices are quoted in [specify currency] and may be subject to taxes, fees, or other charges as required by law or the terms of the individual service providers.
- Confirmation: Upon successful payment, you will receive a booking confirmation via email. This confirmation is evidence of your reservation with the Company.
- Modifications: Any changes requested post-booking (e.g., changes in itinerary, participant details, etc.) are subject to availability and may incur additional fees.
5. Cancellation, Alteration, and Refund Policy
- User-Initiated Cancellation or Alteration: Should you wish to cancel or amend your booking, you must notify us in writing at the earliest opportunity. Cancellation fees may apply based on the proximity of the cancellation date to the scheduled travel date. Specific fees and conditions will be detailed in your booking confirmation.
- Company-Initiated Changes: In rare instances, due to circumstances beyond our control (e.g., natural disasters, political unrest, or other force majeure events), the Company reserves the right to modify or cancel travel arrangements. In such cases, we will offer you a full refund or suitable alternative arrangements.
- Refunds: Any refunds processed will be subject to the cancellation policies of the third-party service providers involved. Refund requests will be handled on a case-by-case basis and may take up to 30 days to process.
6. Travel Documents and Health Requirements
- Responsibility: You are solely responsible for acquiring and maintaining the necessary travel documents (such as a valid passport, visas, and any entry permits) required for your journey.
- Health and Insurance: It is highly recommended that you secure comprehensive travel and health insurance covering all potential risks (e.g., health emergencies, cancellations, loss of baggage). The Company does not provide insurance coverage unless explicitly stated.
7. Limitation of Liability and Disclaimers
- Liability: To the fullest extent permitted by applicable Ethiopian and international law, Lalibela Expeditions Tours shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or participation in any travel arrangements. This limitation applies whether the claim is based on breach of contract, negligence, strict liability, or otherwise.
- Force Majeure: The Company shall not be liable for any failure to perform its obligations due to events beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, or governmental restrictions.
- Service Discrepancies: While we strive for accuracy, the Company does not guarantee the complete accuracy or reliability of any information presented on our website. Users are encouraged to independently verify details related to travel services.
8. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data. By using our website or booking services, you consent to our data practices as described in our Privacy Policy.
9. Governing Law and Jurisdiction
These Terms and any dispute arising from your use of our website or booking services shall be governed by and construed in accordance with the laws of Ethiopia. Any disputes will be resolved in the competent courts within Ethiopia, unless otherwise agreed in a separate written agreement.
10. Indemnification
You agree to indemnify, defend, and hold harmless Lalibela Expeditions Tours, its officers, employees, agents, and affiliates against any claims, losses, damages, liabilities, costs, and expenses (including legal fees) that arise from or relate to your use of the website, breach of these Terms, or any violation of applicable law.
11. Amendments and Notices
- Modifications: The Company reserves the right to modify these Terms at any time. The updated Terms will be posted on our website and will take effect immediately upon publication. It is your responsibility to review the Terms periodically.
- Notices: Any notices or communications under these Terms shall be made in writing and delivered via email or postal service to the contact details provided on our website.
12. Contact Information
For any questions regarding these Terms, or if you need to contact us regarding any matter related to our services, please use the following details:
- Blardases Condominium.
Block 12 B -112
Addis Ababa , Ethiopia. - +251 98 021 21 31
info@lalibelaexpeditions.com
www.lalibelaexpeditions.com
